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13th Annual 2023 State Healthcare IT Connect Summit  | March 06-08 Hilton Baltimore, MD.
Wednesday, March 8 • 8:00am - 8:45am
SOI Roundtable 4: Strategies and Tips for PHE Unwinding

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With the impending expiration of the Public Health Emergency (PHE), states have begun planning to reverse the changes made to state eligibility and enrollment systems to respond to the pandemic, including policy, programmatic, and systems changes that must be unwound.

Resuming normal operations is no small feat given the number of disaster relief efforts implemented, and key processes that states need to bring back into pre-PHE statutory and regulatory compliance. This includes processing applications and redetermining eligibility for beneficiaries enrolled as of or after March 2020, completing verification of self-attested information provided during the PHE, ensuring accurate and timely notices are sent to beneficiaries regarding changes in coverage, mitigating coverage termination impacts and burden on their most vulnerable populations by transitioning individuals between coverage programs and/or State and Federal Marketplace QHPs, and the list goes on. Flexibilities have also been implemented through waivers and other disaster relief state plan amendments and necessary technology and process improvements applied to E&E programs that many states may wish to carry forward in the post-pandemic environment.

With the expiration of the PHE, states will share the actions they have taken to prepare and begin the unwinding process. A panel of state leaders will discuss their experience and lessons learned from their unwinding planning efforts, focusing on positive outcomes achieved through the pandemic response and ways their systems and programs have changed for the better.

Speakers
avatar for Jeff Toborg

Jeff Toborg

HHS Client Executive, CSG Government Solutions
Jeff Toborg is a Client Executive in CSG’s Healthcare and Human Services practice. He has more than 25 years of experience in healthcare and human services programs, with a focus on IT project management and oversight for Medicaid and Eligibility systems modernization as well as... Read More →
avatar for Jason Hetherington

Jason Hetherington

HIX Program Director, Massachusetts Executive Office of Health and Human Services
Since 2019 Jason has served as the Program Director for the MA HIX/IES Program, a joint systems implementation between MassHealth and the Health Connector. Prior to becoming the Program Director, he was the CIO and Security Officer with the Health Connector, a role he served in since... Read More →
avatar for Gary Smith

Gary Smith

Director, US Virgin Islands Medicaid
Gary has been a champion of healthcare initiatives within the US Virgin Islands for over ten years, currently serving as Medicaid Director. Over the course of his career, he used his passion, energy and expertise to lead several key efforts, including Medicaid, HIV Prevention, Ryan... Read More →


Wednesday March 8, 2023 8:00am - 8:45am EST
Holiday Ballroom